Privacy Policy for Sortees.com

This Privacy Policy describes how Sortees.com collects, uses, shares, and protects personal information when you visit our online store, place an order, sign up for emails, or contact us.

1. Information We Collect

We may collect your name, email address, billing and shipping addresses, phone number when provided, order details, and messages sent to customer support. When you make a purchase, payment information is handled through our payment-service providers. We may also collect information about your device and website activity through cookies and similar technologies.

2. How We Use Information

We use personal information to process and fulfill orders, send transaction and shipping updates, respond to inquiries, maintain our website, detect potentially fraudulent activity, and understand how shoppers use our store. If you sign up for marketing, we may send product news and promotions; you can unsubscribe through the link in marketing emails.

3. Sharing With Service Providers

We share information with service providers as needed to operate Sortees, including Shopify for ecommerce services, Printify and its fulfillment partners for production and shipping, payment processors for checkout, and relevant analytics or advertising providers if enabled. These providers handle information in connection with the services they perform. The final published list should match the apps and tracking tools actually installed on the store.

4. Cookies and Advertising

Cookies and similar tools may help the website remember your preferences, measure visits, and support relevant advertising. Available consent and opt-out choices depend on your location and the technologies enabled on the website. You can also review your browser settings to manage cookies.

5. Storage, Security, and Retention

We take reasonable steps to protect personal information and rely on service providers for important parts of our ecommerce infrastructure. We retain information for as long as reasonably necessary to fulfill orders, provide support, maintain records, address disputes, and meet applicable legal obligations. No online service can guarantee absolute security.

6. Your Privacy Choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information and to opt out of certain data uses. To submit a privacy request, contact info@sortees.com. We may need to verify your identity and may retain information where required or permitted by law.

7. International Transfers

Although Sortees currently sells to customers in the United States, service providers may process data in other locations. Where applicable, data transfers are handled according to relevant legal requirements and the providers’ contractual safeguards.

8. Policy Updates

We may revise this Privacy Policy as our store operations or legal requirements change. The current version will be available on this page, with an effective date included when the policy is approved for publication.

9. Contact

For questions about privacy practices or requests involving your personal information, email info@sortees.com.